Privacy Policy
Last Updated: August 19, 2025
1. Introduction
Welcome to Zylux IT Solution Pvt. Ltd. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our websites, applications, and technology services. It also informs you about your rights and how the law protects you.
2. Data We Collect
We may collect and process the following categories of data:
- Identity Data – name, username, job title, or company affiliation.
- Contact Data – email, phone numbers, business address.
- Business Data – project requirements, service preferences, and information provided during consultations.
- Technical Data – IP address, browser type, device information, operating system.
- Usage Data – how you interact with our website, products, or services.
- Payment Data – billing information if you engage in paid services.
3. How We Use Your Data
Your information may be used to:
- Provide, operate, and maintain our products and services.
- Communicate updates, offers, or technical notices.
- Customize user experience and improve service performance.
- Ensure website and application security.
- Meet legal, regulatory, or contractual obligations.
4. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Only authorized personnel can access your information, and they are bound by confidentiality obligations.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Retention periods vary depending on the nature of the data and applicable regulations.
6. Your Rights
You may have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your data.
- Request deletion of your personal data, subject to legal requirements.
- Restrict or object to processing of your data.
- Request a copy of your data in a portable format.
- Withdraw consent for data processing at any time.
To exercise these rights, please contact us.
7. Third-Party Links
Our website or services may contain links to third-party websites or tools. We are not responsible for their privacy practices and encourage you to review their policies before providing your data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please review this page periodically for updates.
9. Contact Us
If you have questions regarding this Privacy Policy, please contact us:
Email: info@zyluxitsolution.com.np
Phone: +977 9769329983 , +977 9769329984
Address: Shantinagar, New Baneshwor, Kathmandu, Nepal